Help center / Account
Team and roles
Invite people and choose what each person can do.
Personal and team accounts
Everyone gets a personal account. To work with other people, create a team account (from the account menu) and add your sites there. You can belong to several accounts and switch between them.
Inviting people
In a team account, open Team & API and click Invite. They get an email with a link to join. Your plan sets how many team members an account can have.
Roles
| Role | Can |
|---|---|
| Member (no role ticked) | See every site, incident, report and status page; acknowledge incidents and add notes |
| Admin | Everything a member can, plus add, change and delete sites, checks, alert channels, status pages and maintenance windows, and manage the team |
| Billing | Change the plan, payment method and buy SMS packs, and see receipts |
Roles can be combined. The account owner can always do everything.
Removing someone
Admins can remove a member from Team & API. Their alerts by email stop; channels they set up keep working.
Two-factor sign-in
Turn on two-factor authentication in your profile settings. We recommend it for every admin.
Still stuck? Contact us and a person will reply.